About us

Values and policies

Our values

Commitment to Safety, Quality,Energy Efficiency and Environmental protection excellence is of the greatest importance to the Company's long term success and is therefore an integral part of our business plans.

At Tankerska plovidba, we believe our crew is our greatest asset. Highly qualified, they pride themselves on being team players who are motivated and dedicated to the Company.

Safety and Quality Policy

 The POLICY of the Company is to:

Promote safety on board vessels in order to protect the lives, well being of all personnel, maintain the integrity of the ship and its cargo and to protect environment from pollution risks.

Provide high quality service with modern, well-maintained vessels and with reliable, well-trained crews.

TANKERSKA PLOVIDBA is fully committed to providing transportation and delivery of cargoes in accordance with, or exceeding its customer needs, in a safe and efficient manner, in accordance with administration, national and international laws, rules and regulations, the highest level for the health and safety of its crews and protection of the environment and the good commercial shipping practice.

To fulfill our commitment we have put the following objectives:

  • To comply or exceed all regulatory requirements
  • To strive for zero harm to people and property by holding health and safety as our first priority
  • To strive for zero oil spills and minimize the impact of our operations on the environment
  • To manage our vessels to ensure reliable performance, structural integrity and the application of vessel standards
  • To enhance the competence of our people through training and career development
  • To use performance measures to continuously improve our operations

Top Management will continuously monitor realization of these objectives as a permanent goal of our Safety and Quality Management System.

The customers’ satisfaction is the focal point of our Company and their interests shall always be carefully considered.

The Company must work closely with our current and potential customers to understand the market trends in order to be able to offer a suitable service ahead of the competition.

The Company shall continuously improve safety and quality management skills of performance ashore and on board vessels, including preparing for emergencies related both to safety and environmental protection.

Top Management fully supports this Policy and its objectives.

All personnel of TANKERSKA PLOVIDBA d.d. are strictly required to adhere to this POLICY by fully complying with the Company Safety and Quality Management System.

Environmental Protection Policy

The Company considers the preservation and protection of the environment as a paramount mission, thus taking all necessary actions to guaranty its fulfillment. Our Policy is to ensure that all owned or managed ships are operated to comply with all necessary requirements to protect the Environment and in compliance with the existing International Conventions, Administration or other applicable Regulations.
It shall be accomplished through the implementation of the following:

  • Taking precautions to protect through the environment in which the Company’s ships operate.
  • High standards in operating and maintaining Company’s ships.
  • Responding to hazards quickly, efficiently and with the minimum possible impact to the environment and natural resources.
  • Commitment to continuous improvements in our environmental performance and pollution prevention across all our activities.
  • Correct treatment and handling of cargo products being transported, bunker and lubrication oils purchased, paints, chemicals, solvents, other consumables materials and in order to comply with statutory rules and regulations.
  • Assessing identified risks for possible environmental impacts originating from the various environmental aspects of shipping business.
  • Train crew to prevent accidental and whenever possible operational discharges of pollutants to the environment.

All shore based and shipboard personnel are strictly required to adhere to this Policy by fully complying with all requirements of the Company as well as all applicable industry, administration, national and international regulations.

Drug and Alcohol Policy

The Company shall maintain a safe and healthy working environment free from use of drugs and alcohol.

No employee shall use a prohibited substance or inappropriately use prescribed medication under any circumstances.

All employees must comply with the zero alcohol limits whilst onboard.

Possession, consumption, distribution or sale of drugs and alcohol by any employee of the Company shall lead to instant dismissal and will render the person liable for legal procedures.

As a condition of employment, all vessel personnel may be required to submit to drug and alcohol testing through unannounced or routine medical examinations.

All personnel of TANKERSKA PLOVIDBA d.d. are strictly required to adhere to this POLICY by fully complying with the Company’s procedures and all applicable administration, national and international regulations.

Management Occupational Health & Safety Policy

The purpose of the Occupational Health & Safety Policy of TANKERSKA PLOVIDBA d.d. (hereafter called as Company) is to ensure that activities in connection with the ship’s maintenance and operation are carried out in safe manner in order not to cause any risk for the shipboard personnel. Company has to ensure that any personal accident or near accident is identified, evaluated and corrected in order to avoid similar situation as well as to improve the safety onboard and to be in compliance with the existing International Conventions, Administration or other applicable Regulations.
The Company has prepared following Occupational Health & Safety Policy:

  • The avoidance of risks, which among other things include the combating of risks at source and the replacement of dangerous practices, substances or equipment by non-dangerous or less dangerous practices, substances or equipment.
  • The evaluation of unavoidable risks and the taking of action to reduce them.
  • The adoption of work patterns and procedures which take account of the capacity of the individual, in respect of the design of workplace and the choice of work equipment, with a review in particular to alleviating monotonous work and to reducing any consequent adverse effect on shipboard personnel’s health and safety.
  • The adoption of procedures to take account of new technology and other changes in working practices, equipment, the working environment and any factors which may affect health and safety.
  • Giving collective protective measures priority over the individual protective measures.
  • The provision of appropriate and relevant information and instruction for the shipboard personnel.

The risk inherent in the working environment must be identified, evaluated and in consequence measures must be taken such to remove or minimize those risks, and so to protect shipboard personnel and others from those which are unavoidable.

Energy Policy

Tankerska plovidba d.d. is committed to make efficient use of energy in the office and aboard its ships with the purpose of preserving natural resources, reducing atmospheric emissions and helping to mitigate the effects of climate change.

Management will lead and promote energy efficiency programmes, ensuring that the organization works in accordance with the principles established in this Policy.

Tankerska plovidba has established objectives and targets in order to improve energy performance and reduce the GHG emissions of its facilities. In order to achieve them, Management will ensure the availability of the necessary information and resources.

Tankerska plovidba will support the purchase of energy-efficient products, services and design for energy performance improvement.

Tankerska plovidba will support the choice of the best solutions when renewing / updating of existing, or projecting of new processes and facilities, which could have significant influence on the energy performance.

Tankerska plovidba will continuously improve the use of energy resources in the office and aboard ships.

Tankerska plovidba will comply with the legal requirements in force and other requirements applicable to the ships and its offices related to energy performance, including energy efficiency and the use and consumption of energy.

Energy Efficiency Management Plan shall be specific for individual vessels and reviewed regularly by both the vessel and the Company senior management.

Tankerska plovidba considers that ‘complying and ensuring compliance’ with this policy is the responsibility of all individuals who take part in its activities.

Gender Equaliy and Inclusion Policy

Mental Health Awareness Policy

Mental health is an important part of physical wellbeing at sea. Depression or serious mood imbalance can jeopardize the safe operation of the vessel, the wellbeing of fellow seafarers.

The objective of MENTAL HEALTH POLICY is to empower seafarers to make a positive impact on their health and well-being.

We believe wellness doesn’t just refer to a person’s physical health, but to all the different, yet connected aspects of who they are – from their relationships and emotions to their finances.

The mental state is part of human condition. Colleagues and friends are often able to form an impression on person`s mental state much more easily than a doctor. Seafarers can therefore help each other in that way.

There are many different triggers for an increase in stress and a decline in the mental health and wellness of seafarers. These can range from personal issues on board the vessel or at home; feelings of fatigue, isolation or loneliness, or existing mental health issues that are exacerbated by the nature of life at sea.

The Company recognizes that a positive mental health and wellbeing is essential to every seafarer and their crew as it creates confidence, motivation, teamwork and safety onboard.

Through greater awareness and a more proactive approach to addressing issues of mental health and stress, when seafarers are feeling stressed, unhappy or suffering from poor mental health, or notice that their crew mates may be struggling with similar issues, the importance of discussing these issues with a trusted contact is paramount.

Psychological counseling services are available to our seafarers using the following forms of communication: e-mail, telephone call, and video call, according to your choice.

A Seafarer who wants to consult should get in touch with a Company approved psychological team.

The service is completely anonymous and the identity of the seafarer who requested the services of psychological counseling will not be revealed, while the seafarer will choose to what extent he wants to reveal his identity to the psychologist he consults.

In the case of the existing language barrier occurs, seafarers may use Psychological counseling services through the website https://www.seafarerswelfare.org.

Anonymity is guaranteed. The company will not be notified at any point in time of any attempt to connect with a psychologist or of the discussions made.

Cyber Security Policy

Experiences from other business sectors such as financial institutions, public administration and air transport, have shown that successful cyber attacks might result in a significant loss of services, assets and even endanger human lives and environment.

  • There are motives for organizations and individuals to exploit cyber vulnerabilities on ships and at the Company offices, to name a few: 
  • Activists (including disgruntled employees) - Destruction of data, media attention, publication of sensitive data
  • Criminals - Selling stolen data, arranging fraudulent transportation of cargo, ransoming system operability or stolen data, gathering intelligence for more sophisticated crime
  • Opportunists - Getting through cyber security defenses, financial gain
  • States, State sponsored organizations, Terrorists – Espionage, disruption to economies and critical national infrastructure

There are no fool-proof and water tight solutions to protect vessels and IT systems from cyber attacks. Although technology to prevent them is getting better and better (AI antivirus systems, hardware firewalls, etc), it is to assume that cyber criminals are always one step ahead.

Tankerska plovidba d.d. is making every effort to protect its’ systems as far as practicable, but having all above in mind constant learning, vigilance, training and cyber security awareness culture is promoted to all employees, crews and contractors through Cyber Security Response Plan.

Social Media Policy

PURPOSE

This policy provides guidance to all employees regarding use of social media, which should be broadly understood for purposes of this policy to include, but are not limited to, blogs, wikis, microblogs, message boards, chat rooms, electronic newsletters, online forums, social networking sites, and other sites and services that permit users to share information with others in a contemporaneous manner.

GUIDELINES TO RESPECT WHEN USING SOCIAL MEDIA

Obey the law 

Because you are legally responsible for your postings, you may be subject to liability if your posts include posting commentary, content, or images that are defamatory, pornographic, proprietary,harassing, libelous, or that can create a hostile work environment. Take care that you do not find yourself engaged in illegal access, insider trading, or other violations of the law.

Obey Company rules and regulations; protect Company`s clients,business partners and suppliers

Ensure that you fully understand the Company's code of conduct, Rules of Employment, information management by laws, personal information management by laws, and other rules and regulations. Externally, never identify a client, partner or supplier by name without permission and never discuss confidential details of a client engagement. Internal social computing platforms permit suppliers and business partners to participate so be sensitive to who will see your content.Before you publish, ask yourself if your comments would reveal important internal information, harm customers, suppliers or partners, or damage the social standing and credibility of the Tankerska Plovidba Group.

Protect confidentiality and proprietary information

You are prohibited from publishing confidential information about or possessed by the Company, customers, suppliers, partners, and other parties learned in the course of your duties. Consider all information learned in the course of your duties about the Company, its customers,suppliers, partners, and other parties to be confidential unless it is public knowledge.

Make it clear that the views expressed are yours

Company employees must not include discussions about Company personnel, policies or operations in their Web sites and/or blogs. Co-workers must not be identified by name and their images must not be posted in video, photographic or graphic form without their permission. If employees later request that the material is removed, that request must be fulfilled. Unless you are specifically requested to issue a statement by the Company, explicitly state that your opinions are your own personal opinions and may not reflect those of your employer, customers, suppliers, or partners, and ensure that there is no chance for them to be misconstrued. Include the following disclaimer in every social media profile you maintain:

"All of my content on this site reflects my own personal viewpoints and opinions and is unrelated to those of my employer."

USAGE OF SOCIAL MEDIA DURING AN EMERGENCY

It is strictly forbidden to post any status updates, tweets, pictures etc, regarding any onboard incident, accident or trouble, on social media platforms. All information regarding the onboard incident, accident or trouble shall only be provided by Company`s representatives authorised to handle communications with the third parties. In case of emergency authorised person for handling of communications with the third parties is Commercial Division Director. Managing of information after the incident is vital especially when coordinating with authorities in order to:

  • Establish facts;
  • Protect the privacy of the personnel involved including the rights of the families andthe reputation of various stake holders and the Company.

The information about an incident, accident or trouble on social media becomes public information, even without malice and can negatively impact the emergency process.

Posting and publishing of the following information is strictly prohibited:

  • a) Information pertaining to the Company - for example Names of vessel's, vessel's details, Fleet profile, size etc;
  • b) Information pertaining to the cargo and ports of call;
  • c) Photographs of vessel, cargo, especially sensitive cargo;
  • d) Information pertaining to the shipper's, Charterer's etc;
  • e) Information pertaining to the vessel's schedule;
  • f) Information pertaining to vessel's crew changes;
  • g) Information pertaining to Training courses and course materials;
  • h) Information pertaining to accidents/troubles which have occurred on the vessel and
  • within the Company fleet;
  • i) Technical information regarding vessel's equipment including specifications;
  • j) Information other than the above in which there may be doubts whether or not to publish it.
  • k) Unless you are specifically requested to issue a statement by the Company, explicitly state that your opinions are your own personal opinions and may not reflect those of your employer,customers, suppliers, or partners, and ensure that there is no chance for them to be misconstrued.
  • l) Photographs of vessel showing vessel's name, Company's name, etc.
  • m) Photographs of the Funnel and other objects which can be used to identify the Company .

DON`T FORGET YOUR DAY JOB

You should make sure that your online activities do not interfere with performing your job responsibilities or commitments to customers.